Terms and Conditions

Welcome to SalesMage. These Terms and Conditions ("Terms") govern your use of our website (salesmage.io) and the services provided by SalesMage AB ("Company", "We", "Us", or "Our"). By accessing or using the Service, you agree to these Terms. If you do not agree, please refrain from using our Service.

1. Definitions

"You" refers to any individual or entity accessing or using the Service.

"Service" refers to the website and associated functionalities provided by SalesMage AB.

"Content" refers to text, graphics, or other materials on the website.

"Deal Room" refers to a shared workspace You create in the platform and may invite others to.

"Meeting Recording" refers to the audio, video, transcript, and derived output produced when a notetaker bot joins a meeting on Your instruction.

"Participant" refers to any person present in a meeting that You record through the Service.

2. Acceptance of Terms

By accessing or using the Service, You confirm that You:

• Are at least 18 years old. The Service is not directed to, and may not beused by, anyone under 18.
• Will comply with these Terms and all applicable laws and regulations.
• Have the authority to accept these Terms on behalf of any organisation You use the Service for.

3. Use of the Service

You agree to:

• Use the Service only for its intended purposes.
• Provide accurate and complete information when creating an account or signing up for the waitlist.
• Keep Your account credentials confidential and be responsible for activity under Your account.
• Refrain from transmitting any malicious code, harming the website, or engaging in unauthorised data scraping or collection.
• Refrain from using the Service to record meetings unlawfully, to harass or deceive Participants, or to process personal data without a lawful basis.

4. Waitlist

When You join the waitlist, You agree that:

• Your information may be used to communicate updates, launch announcements, and other relevant information.
• Joining the waitlist does not guarantee access to the Service, as availability may be limited.
• You may withdraw from the waitlist at any time by contacting contact@salesmage.io

5. Accounts and Access

Accounts may be created using Google sign-in or email verification, and access to the Service may be limited to invited or approved users during the current release phase. We may suspend or remove access to any account that breaches these Terms.

You may invite others, including Your customers, into a Deal Room. You are responsible for what You share with them and for ensuring You are entitled to share it.

6. Calendar Connection

The Service can connect to Your Google Calendar so that upcoming meetings are shown in the platform and can be marked for recording.

• Connecting a calendar is entirely optional and the Service is usable without it.
• We request read-only access to Your calendar events. The Service cannot create, modify, or delete calendar entries.
• The calendar connection is operated through our recording provider, Recall.ai (see section 7), which completes the Google authorisation and holds the resulting Google credentials.
• You may disconnect Your calendar at any time from within the Service, or revoke access directly at https://myaccount.google.com/permissions. Disconnecting stops future calendar sync and future automatic recordings. It does not delete recordings already made.

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

7. Meeting Recording and Recall.ai

The Service records and transcribes meetings using Recall.ai, a third-party service operated by Hyperdoc Inc. By enabling recording, You authorise Us and Recall.ai to process Your calendar events, meeting audio and video, and the resulting transcripts for the purpose of providing the Service.

How recording works

• Recording requires a positive step by You: connecting a calendar, and then either marking a synced meeting for recording or scheduling a bot for a meeting link Yourself. You can change the setting for any individual meeting up until it starts.
• A bot joins the meeting as a visible Participant named "Salesmage Notetaker" and remains listed in the participant list for as long as it is recording. It does not record covertly.
• Supported meeting platforms are Zoom, Google Meet, Microsoft Teams, Cisco Webex, and GoToMeeting.
• Once recording and transcription are complete, the recording and transcript are transferred to our own storage in the EU and made available to You in the Service.
• Meetings are private to You by default. A Meeting Recording becomes visible to others in a Deal Room only when You explicitly share it.

Recall.ai's terms

Recall.ai's processing is governed by an agreement between SalesMage and Hyperdoc Inc. We remain responsible to You for the Service, but We are not liable for interruptions, failures, or defects originating in Recall.ai's platform or in the meeting platforms themselves, including a bot failing to join, a recording failing to complete, or a transcript containing errors.

8. Your Responsibility for Consent

This section is important. Read it before recording anything.

Recording a conversation is regulated in most jurisdictions, and in Sweden and much of the EU it may require the knowledge or consent of everyone taking part. You, not SalesMage, are responsible for obtaining any consent or giving any notice required by law before recording a meeting.

By using the recording features You confirm that:

• You have informed all Participants that the meeting is being recorded and transcribed, and have obtained whatever consent applicable law requires, before the recording begins.
• You have a lawful basis under applicable data protection law for recording each Participant and for the subsequent processing of that recording.
• You will honour a Participant's request not to be recorded or to have a recording they appear in deleted, and will act on it promptly, including by ending the meeting or deleting the recording afterwards.
• You will not record meetings covered by legal privilege, medical confidentiality, or similar duties without the necessary authorisation.
• You will not use the recording features to record anyone covertly.

The bot's presence as a named Participant is provided as a practical aid to transparency. It is not a substitute for the notice or consent You are required to obtain, and You may not rely on it as such.

Where SalesMage acts as a data processor for meeting data, You are the controller of that data and Your instructions govern its processing. You will indemnify SalesMage against claims, penalties, and costs arising from Your failure to comply with this section.

9. AI-Generated Output

The Service uses large language models to produce summaries, chapters, action items, deal qualification insights, and assistant responses from Your meeting transcripts and Deal Room content. To do this, that content is transmitted to third-party model providers as described in our Privacy Policy.

• AI-generated output is produced automatically and may be inaccurate, incomplete, or misleading. It is not a verbatim record of a meeting.
• You should verify AI-generated output before relying on it, and You must not present it as a certified or complete transcript or record.
• AI-generated output is not legal, financial, tax, or professional advice.
• We do not guarantee the availability, accuracy, or continuity of AI features, and We may change the underlying models at any time.

10. Your Content

You retain all rights in the Content You upload to or generate within the Service, including Meeting Recordings and transcripts.

You grant Us a limited, non-exclusive licence to host, store, process, transmit, and display that Content solely to the extent needed to operate and provide the Service to You, including transmitting it to the third-party providers named in our Privacy Policy. This licence ends when You delete the Content or close Your account.

We do not use Your Content to train artificial intelligence models. We select model providers on the basis that they do not train on data submitted through their API.

You are responsible for ensuring You hold the rights necessary to upload and share Your Content, and that it does not infringe the rights of others.

11. Intellectual Property

All intellectual property rights in the Service, including but not limited to text, graphics, logos, and software, belong to SalesMage AB. You may not reproduce, distribute, or modify any Content owned by Us without Our prior written consent. Nothing in this section affects Your rights in Your own Content under section 10.

12. Privacy

Your use of the Service is subject to our Privacy Policy, which describeshow we collect and process personal data and which forms part of theseTerms. The Privacy Policy is not a consent: it sets out the legal bases onwhich we rely, and where we rely on your consent for a specific processingactivity we will ask for it separately and you may withdraw it at any time.

13. Disclaimer of Warranties

The Service is provided "as is" and "as available." To the maximum extent permitted by law, all warranties are disclaimed, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that meetings will be recorded successfully, that transcripts will be accurate, or that the Service will be uninterrupted or error-free.

14. Limitation of Liability

To the fullest extent permitted by law, SalesMage AB shall not be liable for any indirect, incidental, or consequential damages resulting from Your use or inability to use the Service, unauthorised access to or alteration of Your data, a failure to record or transcribe a meeting, reliance on AI-generated output, or any other matter related to the Service.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.

15. Termination

SalesMage may terminate or suspend access at any time, without notice, if these Terms are breached or prohibited conduct occurs. You may close Your account at any time by contacting contact@salesmage.io.

On termination, Your Content, including Meeting Recordings and transcripts, will be deleted in accordance with the retention periods set out in our Privacy Policy. If You wish to keep a copy, download it, or request an export from us at contact@salesmage.io, before closing Your account.

16. Changes to the Terms

We reserve the right to update these Terms at any time. Changes will be posted here and the "Last Updated" date revised. For material changes, We will give notice by email or in the Service before the change takes effect. Continued use constitutes acceptance of the modifications.

17. Governing Law

These Terms shall be governed by the laws of Sweden. Any disputes arising under these Terms shall be resolved in Swedish courts.

18. Contact Us

If you have any questions about these Terms, You can contact Us at:

Email: contact@salesmage.io
Address: SalesMage AB, Org.nr 559530-1192, Nyhohovsgränd 8, Sweden